Last updated: October 31, 2026
This Privacy Policy explains how Tembre (“we”, “us”) collects, uses and protects your personal information when you visit tembre.store or place an order. By using our website, you agree to this policy.
Information we collect
- Contact details: your name, email address and phone number.
- Delivery details: your shipping and billing address.
- Order details: the items you purchase, order history and the currency you choose.
- Technical data: browser type, device and pages visited, collected through cookies and similar technologies.
How we use your information
- To process and deliver your orders and send order updates, including tracking codes.
- To handle returns, exchanges and refunds.
- To answer your questions and provide customer support.
- To send our newsletter, only if you have subscribed. You can unsubscribe at any time.
- To improve our website and keep it secure.
Payments
Payments are processed securely by our partner bank. We do not store your full card details on our website or servers.
Sharing your information
We do not sell your personal information. We share it only with the parties needed to serve you: courier companies (Easyway, DHL, Inex) to deliver your order, our payment provider to process payment, and service providers that help us run the website. They may use your information only for these purposes. We may also disclose information when required by law.
Cookies
We use cookies to keep your cart, remember your language and currency choice, and understand how the website is used. You can disable cookies in your browser settings, but some parts of the website may not work properly.
How long we keep your information
We keep your information only as long as needed to fulfill your orders, meet legal and accounting requirements, and resolve disputes.
Your rights
You may ask us to access, correct or delete your personal information, or to stop sending you marketing emails. To do this, contact us at info@tembre.store.
Changes to this policy
We may update this policy from time to time. The latest version is always available on this page.
Contact
Tembre · info@tembre.store · +995 551 272 807